When setting up payment solutions, it's crucial to follow the integration guide carefully. Otherwise, you might encounter errors that can be frustrating and time-consuming to troubleshoot. However, don't worry; we're here to help. In this guide, we'll provide you with some tips and tricks to troubleshoot error messages and get back to business as usual.

When you encounter an error message, it's essential to understand what it means. Here are some common error codes and their meanings:

This error can occur when testing out payments. It means that you've likely attempted to make a payment from your own business bank account, which is not possible since you cannot pay yourself. This error occurs when the recipient and accounts match.

This error usually means that the API keys were inserted incorrectly. If you encounter this error, check out our article on How to resolve the "Merchant not found" error for more information: How to resolve "Merchant not found" error

This error usually occurs when the API keys are inserted incorrectly or when you're using the wrong environment.

If you encounter any other error codes, please contact our customer support team for assistance.