How International Shipping by Montonio works?
Cheaper and more streamlined opportunity for Baltic merchants to ship your products to Europe is now available through Montonio. Montonio is partnering with Nova Post, which is a logistics company aggregating different carriers across Europe.
You can send parcels via parcel machines and a courier.
International Shipping destinations
You can ship from Estonia, Latvia and Lithuania to:
Austria
Czech Republic
Germany
Spain
Hungary
Italy
Netherlands
Poland
Slovakia
France
Romania
Activate International Shipping by Montonio in the Partner System
⚠️ International Shipping by Montonio is available only through Partner System right now.
1. Log in to Montonio Partner System.
2. Go to the Home page from the left-hand menu --> Choose the store from the drop-down menu.
3. Scroll to the bottom of the page. Click Activate/Settings near Shipping.
4. Find International Shipping by Montonio --> click Activate.
Calculate Shipping cost
Next you will see a list of countries, where it's possible to ship your products.
In order to see pricing for different destinations click Calculate shipping cost.
To see estimated delivery cost:
Set preferred country from the drop-down
Choose preferred Shipping method. Pickup point delivery means parcel machine delivery and in some cases pickup points.
Set parcel dimensions and calculate.
After you have reviewed delivery costs, go back to the activation page and click Activate.
Creating a shipment in the Partner System
After you have activated International Shipping by Montonio, you need to create a shipment/label in the Partner System.
Go to the Shipments tab from left-hand menu in the Partner System --> click New shipment.
When filling needed details for the shipment, choose Nova Post as a carrier and shipping method.
Fill in the parcel weight and dimensions.
Create the shipment.
Shipping methods
There are two options how you can ship the parcels:
Pickup point delivery - From address to the pickup location e.g. parcel machine.
If sending parcels with Pickup point delivery shipping method within the Baltics, you can bring the parcel straight to Venipak's parcel machine without calling for the courier.
Courier delivery - From address to the recipient’s address.
Call a courier pickup after creating the shipping labels. Learn more here: Scheduling courier pickup in the Partner System
Venipak parcel machines
If you ship between the Baltic countries (Estonia, Latvia, Lithuania) using International Shipping and pickup point delivery method, you can also bring parcels to the Venipak parcel machines yourself.
To do this, use the QR code on the label: scan the code on the locker camera and wait. The system will read it and automatically open the assigned door.
Additional information about Nova Post
Returns
Returns are not supported by Nova Post yet.
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.