Note! The new Shipping version(V2) is available on WooCommerce and via API.
What's new?
You might be wondering what's in it for you to upgrade to Shipping V2?
Updates available only in V2:
New carrier option available - Unisend parcel machines in Baltics
Support for Finnish Omniva parcel machines
Ability to turn on returns for Venipak
Edit shipments to make changes instead of making copies that create clutter
1-click label printing in the Woo plugin
Free Omniva courier pickup from 5 parcels
.. and more to come!
To migrate, you need to follow a few simple steps. Don't worry - we've automated as much as possible for you!
Note! After upgrading, you can see your shipments in the Shipments tab in the Partner System.
The Shipments tab will become visible once new orders are placed by your customers.
Step 1 - Check that shipping is activated in our Partner System
We've done our best to migrate over all information from from Shipping V1, but just to be sure that everything works smoothly please check the information 🙏
1. Go to Partner System and find Shipping settings under Store settings.
2. Check that the Sender address is correct and you will be sending the package from that address.
3. Check all carriers that you wish to use, are activated.
If needed, activate more carriers to offer multiple shipping solutions. You can find instructions for activating HERE.
Step 2 - Upgrade your integration to Version 2
Depending on if you're using a plugin or have a custom integration, there are different steps to take. Read below to find out what are the next steps for you 👇
WooCommerce plugin
Update Montonio for the WooCommerce plugin.
Log into your WooCommerce admin panel.
Go to "Settings" --> Montonio Shipping.
Select "(NEW) Shipping V2" from the dropdown to enable Shipping V2.
Click "Save the changes".
Don't worry about any shipping settings, zones, methods, or classes - we've migrated all your shipping data over to our V2 so that it's easy to start using and nothing changes for your store.
Venipak parcel number already in use error
Note! If you have been using Venipak in v1 Shipping, then after migrating to Shipping V2 the error - Parcel number already in use might appear.
This issue can be fixed as followed:
1. Go to your stores' settings --> Shipping tab.
2. Go to Venipak settings.
The last used parcel number should be in the "millions" - 7 numbers. --> You should try to insert 2000001 / 3000001 / 4000001 etc
If you have multiple stores in our Partner System you would add it as following:
Store 1: You should insert parcel number - 2000001
Store 2: You should insert parcel number - 9000001
Custom integration
Go to our API documentation website to get the new version - docs.montonio.com
Talk to your developers and integrate our new API into your website 💻
Magento plugin
Unfortunately, we currently don't support Shipping V2 on Magento yet, but we'll keep you updated on when this becomes available.
If you have additional questions and need our help, feel free to contact our support team or via the chat in the bottom right corner.