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How to upgrade Montonio Shipping to the latest version (V2)?
How to upgrade Montonio Shipping to the latest version (V2)?
Darja avatar
Written by Darja
Updated over a week ago

Note! The new Shipping version(V2) is available on WooCommerce, Magento 2 and via API.

What's new?

You might be wondering what's in it for you to upgrade to Shipping V2?

Updates available only in V2:

  • New carrier option available - Unisend parcel machines in Baltics

  • Support for Finnish Omniva parcel machines

  • Ability to turn on returns for Venipak

  • Edit shipments to make changes instead of making copies that create clutter

  • 1-click label printing in the Woo plugin

  • Free Omniva courier pickup from 5 parcels

  • Courier and parcel machines available through Omniva by Montonio

  • .. and more to come!

To migrate, you need to follow a few simple steps. Don't worry - we've automated as much as possible for you!

Note! After upgrading, you can see your shipments in the Shipments tab in the Partner System.

The Shipments tab will become visible once new orders are placed by your customers.

Step 1 - Check that shipping is activated in our Partner System

We've done our best to migrate over all information from from Shipping V1, but just to be sure that everything works smoothly please check the information 🙏

1. Go to the Home page from the left-hand menu --> Choose the store from the drop-down menu.

2. Scroll to the bottom of the page. Click Activate or Settings near Shipping.

3. Check that the Sender details are correct.

4. Please make sure all carriers that you wish to use, are activated.

If needed, activate more carriers to offer multiple shipping solutions. You can find instructions for activating HERE.


Step 2 - Upgrade your integration to Version 2

Depending on if you're using a plugin or have a custom integration, there are different steps to take. Read below to find out what are the next steps for you 👇

Montonio Shipping WooCommerce

  1. Log into your WooCommerce admin panel.

  2. Update Montonio for the WooCommerce plugin to the latest plugin version.

  3. After updating our plugin to the latest version, you are automatically migrated to our Shipping V2.

Don't worry about any shipping settings, zones, methods, or classes - we've migrated all your shipping data over to our V2 so that it's easy to start using and nothing changes for your store.

Venipak parcel number already in use error

Note! If you have been using Venipak in v1 Shipping, then after migrating to Shipping V2 the error - Parcel number already in use might appear.

This issue can be fixed as followed:

1. Go to your stores' settings --> Shipping tab.

2. Go to Venipak settings.

The last used parcel number should be in the "millions" - 7 numbers. --> You should try to insert 2000001 / 3000001 / 4000001 etc

If you have multiple stores in our Partner System you would add it as following:

Store 1: You should insert parcel number - 2000001
Store 2: You should insert parcel number - 9000001

Custom integration

  1. Go to our API documentation website to get the new version - docs.montonio.com

  2. Talk to your developers and integrate our new API into your website 💻

Montonio Shipping for Magento 2

Shipping V2 is now available for Magento 2. Integrating with Magento 2 requires advanced IT know-how since you need to manually install the module via Composer. Check out our guide to make sure you finish all installation and configuration steps for using Montonio Shipping.

  1. Make sure to download a new plugin for updates here.

  2. Follow the guide for Shipping here.


If you have additional questions and need our help, feel free to contact our support team or via the chat in the bottom right corner.

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