Partner System
If a Card payment refund is processed, the refund status will turn green, indicating the successful refund. But if the refund is still pending, it's being processed and hasn't been completed yet.
How long does it take?
It takes up to/maximum 5-10 business days for a Card payment refund to arrive on the client's side.
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.