Montonio

Montonio offers card payments (Mastercard, Visa, Maestro, American Express, Apple Pay and Google Pay) through the international online payment service provider <a href="https://stripe.com/" target="_blank" rel="nofollow noopener noreferrer">Stripe.</a>

Our standard pricing information is available on our <a href="http://montonio.com/pricing" target="_blank" rel="nofollow noopener noreferrer">website</a>. The pricing is variable depending on whether the card used is a consumer or commercial card and whether the transaction occurs within or outside the EU or the UK. Please refer to the table below for more information:

🇵🇱 Fixed fee is 0.8 PLN and the fee for Disputes is 100 PLN

☝️ Consumer cards are cards held by private individuals. Commercial cards are company credit cards.

If the customer has made a card payment, the payment is first transferred from the customer's account to your store's card payment balance. You can see your card payment balance in the "Payouts" section in the <a href="http://partner.montonio.com" target="_blank" rel="nofollow noopener noreferrer">Partner System</a>.

The money will be transferred to your store account depending on the payment frequency you have selected.

Transaction fees are not deducted immediately from the order amounts. Montonio will invoice card payment fees separately monthly.

- If the customer has made a card payment, the payment is first transferred from the customer's account to your store's card payment balance. You can see your card payment balance in the "Payouts" section in the <a href="http://partner.montonio.com" target="_blank" rel="nofollow noopener noreferrer">Partner System</a>.
 
- The money will be transferred to your store account depending on the payment frequency you have selected.
 
- Transaction fees are not deducted immediately from the order amounts. Montonio will invoice card payment fees separately monthly.

You will have three options for payout frequency:

Every day: Payouts will consist of payments made on each day, and will be paid out daily with a +3 workday buffer.

Every week: Payouts will consist of payments made during the previous week. Payouts are paid out every Monday.

Every month: Payouts will consist of payments made during the previous month. Payouts are paid out on the first day of each month (for example, the payout on April 1st would include March payments).

- Every day: Payouts will consist of payments made on each day, and will be paid out daily with a +3 workday buffer.
- Every week: Payouts will consist of payments made during the previous week. Payouts are paid out every Monday.
- Every month: Payouts will consist of payments made during the previous month. Payouts are paid out on the first day of each month (for example, the payout on April 1st would include March payments).

Additional information here: <a href="https://help.montonio.com/en/articles/58666-balance-payouts">Balance &amp; Payouts</a> and <a href="https://help.montonio.com/en/articles/74973-how-to-see-your-balances-payouts">How to see your Balances &amp; Payouts</a>

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If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.

	Variable	Fix fee	Disputes	Refunds
EU
Consumer	1.19 %	0.16 €	20 €	0 €
Commercial	1.99 %	0.16 €	20 €	0 €
Non-EU
Consumer	2.99 %	0.16 €	20 €	0 €
Commercial	3.60 %	0.16 €	20 €	0 €
UK	2.39 %	0.16 €	20 €	0 €
Amex	2.99 %	0.16 €	20 €	0 €
Apple and Google Pay	-	Rate defined by card used	-	-

Pricing

How does the card payment process work?

How long do payouts take?