The Payouts tab is where you can view and manage everything related to your payouts. Here you can:
Track balances & payouts – check your current balance, payout history, and upcoming payouts.
Review payout schedules – see which services pay out Daily, Weekly, or Monthly.
Download reports – export detailed payout reports for accounting and record-keeping.
☝️ Payouts tab is especially useful if you use services with a transfer buffer, such as Refundable Bank Payments, Card Payments, BLIK (Direct Integration).
Getting started
Log in to your Montonio Partner System account.
Click Payouts in the left meniu sidebar.
You will then see all stores linked to your business account. If you have multiple stores – click the store you want to review.
After selecting a store, you’ll see that store’s balances and payout details.
In the Balance table, you can:
View your current balance –see the total available balance.
Check payout frequency – review whether payouts for different services are Daily, Weekly, or Monthly.
See the next estimated payout date – Know when your next payout is scheduled.
Payout frequency
You can choose between three payout frequencies – Daily, Weekly or Monthly.
To update your payout frequency:
Click the relevant service balance row.
Click Settings on the right side.
You’ll be redirected to Service Settings.
Select your preferred payout frequency.
Save your changes.
⚠️ Important notes about payout timing
Different services apply different payout buffers for the Daily payout schedule:
Card Payments – funds reach your account 2 business days after the transaction.
Bank Payments & BLIK – funds are paid out the next business day.
More detailed information for each service is provided below.
Card payments
Card payments
For Card Payments, if you select Daily payouts, funds arrive in your bank account after 2 business days.
This is known as T +2 business days (transaction date + 2 business days).
Additionally, when reviewing your Card payment balance, you may see two different amounts. This is expected.
Amount – shows funds that have already settled into your store balance.
• Can be used for refunds
• Paid out based on your payout schedule
Pending amount – shows funds from recent payments that are still being processed by the bank.
• Cannot be used for refunds yet
• Will move to your balance once settled
Refundable Bank Payments & Direct BLIK
Refundable Bank Payments & Direct BLIK
For Refundable Bank Payments & Direct BLIK, if you select Daily payouts, funds typically arrive the next business day.
Payouts are not processed on weekends or bank holidays.
Payout reports
In the Payouts tab, you can review your payout history and access detailed information about completed payouts.
Reviewing a specific payout
Scroll down to the Payouts section below the Balances table.
Click the payout you want to review.
A payout summary will appear on the right-hand side.
The Expected to arrive date shows when the funds are estimated to reach your bank account. This is an estimate – the exact arrival time may vary depending on your bank.
To see which orders are included in a payout, click See Transactions.
Exporting payout reports
Single Payout Report
Click on the specific payout row - on the right side select Export Statement to download report for one specific payout.
Monthly payout reports
To download a monthly payout report:
Open the Payouts tab
Click Export Statement
Select the month and choose the payout type
Click Export statement
Available options for payout type will depend on your activated services. Payout reports are available for Bank payments, Card payments and BLIK.
Understanding transactions that contribute to your balance
Each payout consists of transactions, which can affect your balance in different ways:
Payments – add money to your balance
Refunds – deduct money from your balance
Disputes (Card Payments) – deduct money from your balance
Payment methods by service
Each service balance is credited based on the payment method used.
Bank Payments
This balance increases when payments are made through bank payments.
Refunds will reduce the current balance by the amount that was refunded.
Refundable Bank Payments service must be activated for your store.
Card Payments (Card transactions incl. Google Pay & Apple Pay)
This balance increases through card-based transactions.
Refunds reduce your current balance by the refunded amount.
Disputed payments reduce your balance by the disputed amount.
BLIK
Balance increases through payments made via BLIK payment method.
Refunds reduce your current balance by the refunded amount.
BLIK service must be activated for your store.
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.