Montonio supports card payments, including Mastercard, Visa, Maestro, American Express, Apple Pay, and Google Pay, through the international online payment service provider Adyen.
Card Payment Partner Update
Until November 2025, card payments were processed by Stripe. Montonio is now partnering with Adyen as the new card processor and will be migrating the existing merchant base to the new system. No action is required from merchants.
During the transition, your store will be moved to the new processing system. Once the transition is complete, you will receive confirmation via email.
For more details on what to expect with the new card processing partner, see:
Pricing
Card payment pricing is based on your chosen Montonio plan. For more details on Montonio pricing, visit our website – Montonio: Pricing Plans.
How does the card payment process work?
When a customer makes a card payment, the funds are first transferred from the customer’s account to your store’s card payment balance. You can view your card payment balance in the Payouts tab of the Partner System.
The money will be transferred to your store account depending on the payment frequency you have selected.
Daily (T+2)
Weekly
Monthly
Transaction Fees
Card Payment Fees: These fees are automatically deducted from order amounts before payouts to your business bank account. The deducted amount is shown on your Montonio invoice and clearly marked as already deducted.
Other Service Fees: Fees for services such as bank payments, shipping, or subscriptions are not deducted automatically and must be paid separately each month.
How long do payouts take?
Adyen payouts
Adyen payouts
You will have three options for payout frequency:
Daily: Payouts will consist of payments made on each day, and will be paid out daily with a +2 workday buffer.
Weekly: Payouts will consist of payments made during the previous week. Payouts are paid out every Monday.
Monthly: Payouts will consist of payments made during the previous month. Payouts are paid out on the first day of each month (for example, the payout on April 1st would include March payments).
For Daily payouts, payments are processed every day, but the T+2 buffer applies, meaning funds will reach your account 2 business days after the transaction date (T). Payouts are not made on weekends or holidays, which may further affect these timelines.
Stripe payouts
Stripe payouts
Merchants who are still using Stripe will keep the same payout frequency options: Daily, Weekly, or Monthly.
However, for merchants using Stripe’s daily payout frequency, payouts follow a T+3 schedule, meaning they are made 3 business days after the transaction date (T).
If you would like to be transitioned to Adyen sooner, please contact Montonio Customer Support.
Additional information here:
Steps to Access Your Payout Information
Log in to the Partner System
Navigate to the Payouts tab in the left-hand menu.
Select your store name to view:
Your current balance
A list of past payouts with detailed transaction breakdowns
Adyen is an authorized payment service provider. Adyen N.V. is a public company registered in the Netherlands (company number 34259528) with its registered office at Simon Carmiggeltstraat 6-50, 1011 DJ, Amsterdam.
Montonio has contracted Adyen to provide payment processing services.
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.