The new WooCommerce update made the block-based checkout, but we currently do not support block-based checkout with our plugin.
How to know it's the “block-based” checkout issue?
First option
Different checkout look (see screenshot). It looks different on other themes so don’t take this screenshot as the bible.
Second option
The second way is to use Inspect --> click on Elements --> highlight (click) on one row of code (don’t click on the links) --> ctrl + f --> search for block. If you see WooCommerce-blocks/build then it should be block-based checkout. (see screenshot)
How to fix it?
For our payment methods to appear in your WooCommerce checkout, you have to check this guide and do it step-by-step.
This guide will help you remove block-based checkout.
Here is also a video:
If you use Elementor the fix is:
Pages --> Checkout --> Edit with elementor --> Delete the block-based checkout via visual editor --> Add new block “Shortcode” --> In the short code block add the following code [woocommerce_checkout]
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.