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What do order statuses mean?

You can check your Order statuses in our Partner System

Darja avatar
Written by Darja
Updated over a week ago

This is the statuses shown in the orders table:

Pending - The order has just been created but has not been paid for yet

Abandoned - The order was voluntarily dropped by the end-user*

Authorized - The order has been paid by the end-user but awaits final confirmation from the bank**

Paid - The order has been paid for in full

Partially refunded - The order has been partially refunded

Refunded - The order has been refunded in full

* The abandoned status is enabled for merchants who started using Montonio after 2023.08.29. Contact Customer Support to enable this feature if you joined before 2023.08.29

**Feature available only for select enterprise customers.

For more details, refer to our API documentation

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