For Unisend by Montonio Courier pickups to work:
You can choose the default parcel handover method for all of your parcels in Unisend by Montonio activation flow, as Courier picks up from your warehouse.
Or if you want to bring most of the parcels to the parcel machine by yourself, but in some rare cases, order a courier pickup, then you can change it for each shipping label. Either create a new shipment manually or Edit the shipping label in the Partner system and choose Unisend courier pickup. After changing the handover method, you need to reprint the label.
Unisend by Montonio pickup rules
Unisend by Montonio allows free courier pickup from 1 parcel.
You have to have at least 1 parcel with printed label to be able to schedule a courier pickup
The Unisend courier is scheduled for same-day pickup, but if you miss the cutoff time, the courier will be scheduled for the next day.
Please make sure your parcel is ready for pickup as soon as you place the order, as the courier will arrive any time before the end of the pickup window.
Note! Unisend by Montonio means that you don't have a separate agreement with Unisend, Montonio offers you pricing, sends you the invoice, and helps with parcel-related issues, while Unisend still delivers the packages - Unisend by Montonio
Time slots for scheduling the Unisend courier pickup
The same time slots apply both for direct Unisend and Unisend by Montonio contracts.
Unisend courier pickup in Estonia
Estonia regions for Unisend courier pickups | Cutoff time | End of the pickup window |
Tallinn, Maardu | 15:00 | 17:00 |
Harjumaa | 14:00 | 17:00 |
Tartu, Tartumaa, Pärnu, Rakvere | 13:00 | 15:00 |
Narva, Võru | 12:00 | 14:00 |
Kohtla-Järve | 12:00 | 15:00 |
Kuressaare | 10:00 | 12:00 |
Haapsalu | 11:00 | 13:00 |
Jõhvi, Keila, Paide, Haabneeme, Peetri, Elva, Jegeva, Põlva, Rapla, Saue, Turi, Saku, Põltsamaa, Torva, Otepää, Viljandi, Valga, Sillamäe | 10:00 | 13:00 |
Unisend courier pickup in Latvia
Latvia regions for Unisend courier pickups | Cutoff time | End of the pickup window |
Riga | 15:00 | 17:00 |
Jelgava, Liepaja, Daugavpils, Jūrmala, Ventspils | 13:00 | 15:00 |
Cesis | 11:00 | 13:00 |
Jekabpils | 10:00 | 12:00 |
Sigulda | 12:00 | 15:00 |
Talsi, Balvi, Ikškile, Lielvarde, Livani, Preili, Smiltene, Bauska, Dobele, Gulbene, Kraslava, Kuldiga, Limbaži, Madona, Olaine, Saldusa, Salaspils, Tukums, Valmiera, Aizkraukle | 10:00 | 13:00 |
Valka, Ludza, Alūksne, Ogre, Rezekne | 11:00 | 14:00 |
Unisend courier pickup in Lithuania
Lithuania regions for Unisend courier pickups | Cutoff time | End of the pickup window |
Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Utena, Alytus, Telšiai, Marijampolė, Šiauliai district | 15:00 | 17:00 |
Tauragė, Eišiškės, Elektėnai, Ignalina, Jonava, Jonava district, Joniškis, Jurbarkas, Kaišiadorys, Kaunas district, Kėdainia, Lentvaris, Mažeikiai, Molėtai, N.Akmenė and N.Akmenė district, Nemenčinė, Pabradė, Pakruojis, Palanga district, Panevėžys district, Plungė, Prienai district, Radviliškis, Raseiniai, Šakiai, Šalčininkai, Šilailė, Trakai, Ukmergė, Telšiai district, Šilutė, Švenčionys district, Trakai district, Ukmergė district, Vievis, Vilkaviškis, Vilnius district, Visaginas | 13:00 | 16:00 |
Alytus district, Anykščiai and Anykščiai district, Biržai and Biržai district, Druskininkai, Elektrėnai district, Gagždai, Joniškis district, Kelmė, Klaipėda district, Kretinga, Mažeikiai district, Pakruojis district, Palanga, Raseiniai district, Rokiškis, Širvintos, Širvintos district, Švenčionys, Vilkaviškis district, Zarasai | 12:00 | 16:00 |
Akmenė and Akmenės district, Druskininkai district, Ignalina district, Jurbarkas district, Kalvarija, Kalvarija district, Kretigna district, Kupiškis and Kupiškis district, Lazdijai and Lazdijai district, Marijamopė district, Molėtai district, Pasvalys and Pasvalys district, Rokiškis district, Šilalė district, Skuodas, Varėna, Varėna district, Visaginas district, Zarasai district | 11:00 | 15:00 |
Kazlū rūda | 10:00 | 16:00 |
Šakiai district, Šalčininkai district, Širvintos district, Švenčionys district, Tauragė district, Trakai district, Ukmergė district | 11:30 | 16:00 |
Plungė district, Prienai, Radviliškis district | 12:00 | 15:00 |
Palanga district | 13:00 | 14:00 |
Šilutė district | 12:00 | 13:00 |
Kėdainiai district | 11:30 | 16:30 |
Varėna | 11:00 | 13:30 |
Varėna district | 11:00 | 14:00 |
Direct Unisend contract pickup rules
If you are using a direct contract with Unisend, then you need to agree with Unisend that automatic courier pickups are turned on for you in the Unisend system.
Once a parcel is created, Unisend’s system automatically schedules a courier pickup for the next available time.
The Unisend courier is scheduled for same-day pickup, but if you miss the cutoff time, the courier can be scheduled only for the next day.
Unisend couriers typically pick up parcels at the earliest opportunity, either in the afternoon of the same day or the following day.
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.