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How to get started with Montonio

Darja avatar
Written by Darja
Updated this week

Congratulations on choosing Montonio to enhance your e-commerce business! 🎉

This guide will walk you through the onboarding process, making it easy for you to get started with Montonio's services. Follow these steps to complete the onboarding and unlock the full potential of Montonio for your online store.


Step 1: Sign up

Create an account

Go to Montonio's website www.montonio.com.

Hit the "Get Started" button on the top right of the page to start the onboarding process.

Next, you will be redirected to create an account in our Partner System.

Add a business

Add your business: where it is registered, business type, registration code, and legal name. Then after filling in all needed information click "Create account".

Set a password

After creating an account on our website, you will receive an email with a link to set up a password page. This is an important step in securing your account and ensuring that your personal information remains safe.

Step 2: Complete your business info

Once the password is set up, you will be redirected to our Partner System home page, where more detailed information about your business needs to be filled in. You will see a yellow banner that says to complete your business info.

Verify your business

Click on the Verify your business button. Some of the information about your business will be prefilled from the local business registry. Fill in the missing information.

If your business is registered in Lithuania, you will have to fill in all data manually.

Read more detailed instructions here: How to complete your business information

Submission of Documents

Note! Only businesses registered in Lithuania have to upload mandatory documents.

Next, you will need to submit the necessary documents for registration. Mandatory is the latest version of your company's registration extract (not older than 6 months).

Scroll to the bottom of the page and upload the mandatory document.

Read more about why we ask for the documents and where to find them in the local business registry here: Submission of documents for registration

Step 3: Store Details

Once you have provided information about your business and uploaded the document, click "Next page".

On the Store page, fill in the mandatory fields. This includes your store name, website, the products you will be selling, and bank details. It is important to fill in all the details accurately to ensure smooth transactions.

Just click the "Edit" button and fill in all the needed information.

Step 4: Adding Stakeholders

Next is the stakeholder's step. List of stakeholders such as signatories, and beneficial owners connected to your business. If you have questions regarding stakeholders, read this article here: Who are stakeholders?

Choose citizenship for all of the stakeholders. All the stakeholders will be prefilled from your local business registry, but if your business is registered in Lithuania, you will have to fill in all information manually.

You can add stakeholders by following the instructions in our article How to add new stakeholders

Step 5: Terms & Conditions, Pricing plan

Before you can start using our services, you will need to accept our terms and conditions. Only the designated signatory can accept these terms on behalf of the business. If you are not the signatory, you can invite the person to the Partner System, so they can accept the terms.

Then choose your plan and accept the Terms and conditions.

You can read more detailed instructions here: Who can accept the terms and conditions?

Step 6: Confirm Business Information

To ensure the security of our Partner System, we need to verify your identity. This can be done through various verification methods. Rest assured that your information will be kept confidential.

Click the "Confirm the business info" button at the bottom of the page and choose how you want to verify your identity.

Step 7: Wait for Activation

You have completed all the necessary steps for registering your business on our platform!

How long I should wait for the activation?

Now, all you have to do is to wait for our team to review your information and activate your account. This process is done manually, so it may take some time.

The approval process of your application to use Montonio usually takes 1-2 working days.

You will receive a notification email once your application has been approved, at which point you will be able to start accepting payments using Montonio. However, you can test the payment solution using the sandbox API keys that you receive upon submission of your application, even before your application is approved.

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