Our invoices are grouped by products and issued by two distinct entities, Montonio Finance OÜ and Montonio Finance UAB.
Group 1: Subscription/s and payment products invoiced by our Lithuanian entity, Montonio Finance UAB:
Subscriptions:
Subscription fee - monthly fee for your Montonio package
Shipping subscription fee - if you are using Montonio shipping module
Payment products:
Bank payments (Payment Initiation)
Refundable Bank Payments
Card payments
Card payment disputes (if there was any)
Payment links
BLIK
Note! Ensure that you're transferring funds to the correct Montonio entity. In this case, you should transfer to Montonio Finance UAB.
Always verify the IBAN, BIC/SWIFT code, and payment reference for Montonio Finance UAB. Do not combine payments for invoices issued by different entities.
Group 2: Payment and Shipping products invoiced by our Estonian entity, Montonio Finance OÜ:
Payment methods
Pay later
Shipping
Omniva by Montonio agreement
Unisend by Montonio agreement
DPD by Montonio agreement
Smartposti by Montonio
Latvian Post by Montonio
Note! Ensure that you're transferring funds to the correct Montonio entity. In this case, you should transfer to Montonio Finance OÜ. Always verify the IBAN, BIC/SWIFT code, and payment reference for Montonio Finance OÜ. Avoid combining payments from different entities.
Payment Guidelines
Each entity has separate bank account details. Ensure you double-check invoice details, including IBAN and BIC/SWIFT codes, as well as the payment references, to prevent errors.
But if I use only one Montonio product(service)?
If you are using one of our services, then only one invoice will be issued.
But my older invoices look different
We grouped the invoices in July 2024, before each Montonio product was invoiced separately.
Read more: How to understand my invoice?
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.