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Why did I receive separate invoices?
Why did I receive separate invoices?
Darja avatar
Written by Darja
Updated over a week ago

Our invoices are grouped by products.

Group 1: Subscription/s and payment products invoiced by our Lithuanian entity, Montonio Finance UAB:

Subscriptions:

  • Subscription fee - monthly fee for Montonio package

  • Shipping subscription fee - if you are using Montonio shipping module

Payment products:

  • Bank payments (Payment Initiation)

  • Bank payment refunds

  • Card payments

  • Card payment disputes (if there was any)

  • Payment links

  • BLIK

Note! Ensure that you're transferring funds to the correct Montonio entity. In this case, you should transfer to Montonio Finance UAB.

Group 2: Payment products invoiced by our Estonian entity, Montonio Finance OÜ:

  • Pay later (BNPL)

Note! Ensure that you're transferring funds to the correct Montonio entity. In this case, you should transfer to Montonio Finance OÜ.

Group 3: Shipping products invoiced by our Estonian entity, Montonio Finance OÜ:

  • Montonio x Omniva agreement

  • Montonio x Unisend agreement

  • Montonio x DPD agreement

Note! Ensure that you're transferring funds to the correct Montonio entity. In this case, you should transfer to Montonio Finance OÜ.

But if I use only one Montonio product(service)?

If you are using one of our services, then only one invoice will be issued.

But my older invoices look different

We grouped the invoices in July 2024, before each Montonio product was invoiced separately.


If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.

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