When will I receive the invoice/s?
The invoices are sent at the beginning of each month to the email address you have provided in our Partner System.
Email address
Please, make sure that the email you have provided is correct and that you are still using it.
VAT
If you have had any changes regarding VAT, then please, contact our support team, so they can make changes in our systems.
In the first month we only charge you for transactions
In the first month, we charge you service fees for any transactions you have processed through us and a shipping subscription fee, if you use our shipping module. Starting from next month, you'll receive an invoice with a subscription fee. That depends on your pricing plan.
Read more: How to pay and where to find my invoices?
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.