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Can I request to delete all my personal data Montonio has collected
Can I request to delete all my personal data Montonio has collected
Darja avatar
Written by Darja
Updated over a week ago

Please be informed that if you have used Montonio services to make a payment, we cannot delete the following data which was needed to provide payment initiation services (upon payers request to initiate a payment for goods/services/etc.): IBAN, date and time of payment, sum, payment description, payment status, metadata (IP address, device info); coupled with the information on the store the payment was made from.

This data cannot be deleted prior to 3 years after the payment has been made as the law requires us, as a licensed payment institution, to store such data.

But we assure you that after the period of personal data processing expires Montonio will delete the personal data in its possession.


If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.

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