How to add a tracking code to e-mails
With Montonio's shipping solution you can add tracking codes to customer e-mails. The tracking code is connected to the shipping company's tracking page, so that the client would get an easy and convenient overview of the location and status of their package.
Adding the tracking code is done through the WooCommerce settings of your store.
First navigate to the WordPress admin view of your store → Select WooCommerce → "Settings" → "Montonio Shipping" from the menu on the left.
From the “Montonio Shipping” tab, find the field “Tracking code text for e-mail”. Input the text you want shown before the tracking code in e-mails. Attention! The text from this field will be visible wherever the shortcode is used. If you want to add the code to multiple templates and use different wording, leave this field blank and add the text under the e-mail template.
Copy the default shortcode “{montonio_tracking_info}” as shown on the first picture.
Choose the e-mail template from the Emails tab in the WooCommerce settings, choose the e-mail template in which you want to use the tracking code and click “Manage”.
Enter the copied (“{montonio_tracking_info}) in the “Additional content” field. Here you can also add the desired text to go along with the tracking code.
As always – save changes!
If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.