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Unisend by Montonio: Campaign FAQ
Unisend by Montonio: Campaign FAQ

Everything you need to know about the ongoing Unisend by Montonio Campaign

Darja avatar
Written by Darja
Updated today

Unisend by Montonio campaign is valid from 01.04.2025 until 30.09.2025

ℹCampaign-Related Questions

What happens after the campaign ends?

The campaign pricing remains valid until the end of September. If you wish to continue prioritizing Unisend as the first and cheapest option at checkout, we can offer pricing between €1.50–€1.70 per parcel, depending on your volume.

What happens if I remove Unisend from the first position or change the pricing during the campaign?

Since having Unisend as the first and cheapest option is the only requirement to participate in the campaign, we regularly monitor merchants' checkouts. If you plan to change the checkout order, please inform us so we can discuss it. Otherwise, you will be billed at standard pricing.

What do I need to do to be part of the campaign?

Just follow these two quick steps:

  1. Activate Unisend through our partner system (just two clicks).

  2. Enable it in WooCommerce.

The entire process takes less than 5 minutes, and we are available to assist you at every step.

Can we use Unisend's courier service through this campaign?

No, the current campaign only includes the parcel machine network.


💲Unisend Services & Pricing

Why should I choose Unisend if it's not well-known in Estonia?

Unisend is expanding rapidly in Estonia, launching around 8 new locations weekly, building new sorting centers, and running large-scale marketing campaigns to increase brand visibility.

More customers are actively choosing Unisend due to its unique parcel point locations and affordable pricing. Some partners already see over 40% of their parcel volume going through Unisend.

You keep all existing delivery options, so customers can still choose their preferred provider. However, if they opt for Unisend, you earn more per parcel due to better margins.

How much does a courier pick-up cost through Unisend by Montonio?

  • Free from the first parcel.

Can I set up recurring pick-ups?

Yes, we have a manual process for setting up recurring pick-ups. Contact our team, and we will handle it.

How much do returns cost?

Returns cost the same as standard parcel delivery.


📦 Delivery Times & Pricing

How fast is Unisend delivery within the same country?

  • Estonia to Estonia: Next working day.

  • Lithuania to Lithuania: Next working day.

How fast is Unisend delivering cross-border parcels?

  • Between Baltic countries: 2-3 working days.

What is the pricing for cross-border shipments?

The cost for cross-border parcels is €1.99 per parcel, regardless of the direction.


🗳️ Parcel Handling & Support

How are courier pick-ups handled?

Unisend follows specific courier pickup rules. Please refer to this article Unisend courier pickup rules for details.

If I bring packages to a parcel machine myself, can I place all packages in one locker?

  • Yes, if you use the Unisend by Montonio contract.

  • If using a direct Unisend contract, it depends on whether the setting is enabled.

How do I find the nearest Unisend parcel machine?

You can find the nearest Unisend parcel machine via LP Express.

What should I do if something happens to a package?

One key benefit of using Unisend by Montonio is that our dedicated support team handles all issues. If a problem arises, simply email our support team, and we will manage the process directly with Unisend through our personal account manager, ensuring a fast and efficient resolution.


If you have additional questions and need our help, feel free to contact our support team via the chat in the bottom right corner.

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